My Goodwill Story – Liberty

Digital Inclusion Week is celebrated from October 4-10, 2026. If you haven’t heard of it before, it was created to raise awareness about digital equity. So many jobs and opportunities are accessed with basic computer skills today. Yet, many never had the chance to learn these skills. Local Goodwill® organizations provide free digital skills training to help bridge the gap. To understand further, we want to share how digital skills training impacted the life of one individual. 

Standing Out in a Competitive Job Market 

In 2025, Liberty walked into Goodwill of Southern Arizona (Tucson) with a clear vision for her future: a career as a court reporter. She didn’t just bring ambition — she brought determination, focus and a willingness to grow. 

As Liberty worked toward her certification, she also focused on something equally important: positioning herself competitively for her dream job. Through Goodwill programs, she learned how developing a strong employment portfolio can significantly improve her chances in a competitive field. Determined to stand out, Liberty intentionally sought opportunities to strengthen her credentials and expand her skill set. She successfully completed the Northstar Digital Literacy program through Goodwill, sharpening the technology skills essential in today’s professional environments.  

She then earned a Coursera AI Certificate, sponsored through Goodwill, further enhancing her understanding of emerging technology and modern workplace tools. Each certification wasn’t just an accomplishment — it was a strategic step in building a portfolio that reflects her commitment, capability and readiness for the courtroom. 

Overcoming a Critical Barrier 

As Liberty advanced in her court reporting program, she faced an unexpected challenge. The stenographer machine she depended on daily began to malfunction. With graduation in sight, the possibility of equipment failure threatened to interrupt her momentum. Because of her dedication and hard work, Goodwill was honored to step in and assist her in obtaining a newer stenographer machine — ensuring she could continue her training with stability and peace of mind. The support was more than practical; it was empowering. 

She represents the power of investing in potential and removing barriers that stand between individuals and their goals. As she continues her path toward the courtroom, one thing is certain: Liberty is steadily typing her way toward a future filled with potential.  

When reflecting on her experience, Liberty said, “Goodwill didn’t just support me; they equipped me. From certifications to my steno machine, they’ve helped turn my goals into reality.”