Legal

Goodwill Industries International Terms and Conditions

Last Updated: These Terms of Use were last updated on August 15, 2023. Please check back periodically for updates and changes.

Please read the following terms and conditions (the “Terms of Use”) carefully. These Terms of Use govern your access to and use of the GII website located at www.goodwill.org (together with its webpages “the “Site”), any associated Content (as defined below) (the Site, together with the Content, are collectively referred to as the “Platform”), and the services, features, functionality, and offers made available through the Platform (the “Services”).

In these Terms of Use, “you” and “your” refer to the business entity on whose behalf an individual or electronic agent is accessing the Platform and/or using the Services; and “GII”, “we”, “us” or “our” refers to Goodwill Industries International Inc. and all of its respective subsidiaries, directors, officers and employees.

These Terms of Use constitute a contract between you and GII. By using the Site, you acknowledge that you have read and understood these Terms of Use and that you accept and agree to be bound by them in full.

Changes to the Terms of Use

We may update or modify these Terms of Use at any time effective upon posting the revised Terms of Use, along with the date on which it was most recently updated, on the Platform. We may give notice of such updates and modifications by any means, including without limitation, by posting a revised version of these Terms of Use on the Site, or providing other notice on the Platform (“Notice”). All Notices will be effectively immediately. You should view these Terms of Use often to stay informed of any changes that may affect you. Your continued use of the Platform and/or the Services thereafter signifies your acceptance to such changes.

The version of these Terms of Use posted on the Platform on each respective date you visit the Platform will be the Terms of Use applicable to your access and use of the Platform and Services on that date. Our electronically or otherwise properly stored copies of the Terms of Use shall be deemed to be the true, complete, valid, and authentic copy of the version of the Terms of Use that was in force on each respective date you visited the Platform. We reserve the right to terminate these Terms of Use, or to refuse, restrict, or discontinue access to the Platform or use of the Services (or any portions, components, or features thereof) to you or any other person or entity, for any reason or for no reason whatsoever, at any time, without notice or liability.

Ownership of the Platform and the Services and Access License; the “Content”

You understand and agree that GII owns, or (where required, appropriate, or applicable) has been licensed by third parties to use, all right, title, and interest in and to the following (collectively the “Content”): the Platform and the Services, as well as any applications that GII uss, makes or may make available through the Platform and Services. Included within the definition of the Content is all brand standards manual, specifications, standards, operating procedures and rules for the operating and maintaining and marketing using licensed Goodwill trademarks, logos, and trade names (“Marks”), information, text, data, computer code, music, artwork, databases, graphics, images, sound recordings, audio and visual clips, logos, software, and other materials contained therein, as well as the compilation, collection, design, selection, structure, selection, coordination, expression, “look and feel,” and arrangement of such Content. For the avoidance of doubt, “Content” does not include any Third Party Materials (as defined below) or any features, opportunities, or services made available through third party websites.

You acknowledge that the Content, Platform, and Services are proprietary to GII and are protected by applicable intellectual property and other proprietary rights, laws, and treaties of the United States and other countries, and that you acquire no ownership interest in the Content, Platform or the Services by accessing and using either.

Subject to these Terms of Use, GII grants you a personal, non-exclusive, non-transferable, revocable, limited license to use the Platform and the Services solely to benefit the local www.goodwill.organization that you have been authorized to operate under the Marks and subject to the condition that you do not (and do not allow any third party to) copy, record, reproduce, modify, create a derivative work from, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in, or otherwise transfer any right in or access to the Platform, the Services, or any other Content available via the Platform or the Services. All rights not expressly granted to you in these Terms of Use are reserved and retained by GII.

Confidentiality of the Content

You acknowledge that the Content is our confidential information and you acknowledge that any unauthorized use or disclosure of the Content would be an unfair method of competition and a breach of trust and confidence and will result in irreparable harm to us and other Goodwill members. All Content furnished to you (i) shall be deemed proprietary, (ii) shall be held by you in strict confidence, (iii) shall not be copied, disclosed or revealed to or shared with any person except as specifically allowed under separate terms within the Services, or to individuals or entities specifically authorized by us in advance, and (iv) shall not be used in connection with any other business or capacity.

Use of the Platform and Services

GII reserves the right to do any of the following at any time without notice: (i) modify, suspend, or terminate operation of or access to the Platform, the Services, or any portion thereof, for any reason; (ii) modify or change the Platform, the Services, or any portion thereof, and any applicable policies or terms; and (iii) interrupt the operation of the Platform, the Services, or any portion thereof, as necessary to perform routine or non-routine maintenance, perform error correction, or make other changes.

You represent and agree that all information that you provide to GII in connection with your access to and use of the Platform and the Services is and shall be true, accurate, and complete, to the best of your knowledge, ability, and belief.

Any use or attempted use of the Platform and/or the Services (i) for any unlawful, unauthorized, fraudulent or malicious purpose; (ii) that could damage, disable, overburden, or impair any server, or the network(s) connected to any server; (iii) that could interfere with any other party’s use and enjoyment of the Platform or the Services; (iv) to gain unauthorized access to any other accounts, computer Platforms or networks connected to any server or Platforms through hacking, password mining or any other means; (v) to access Platforms, data or information not intended by GII to be made accessible to a user; (vi) to attempt to obtain any materials or information through any means not intentionally made available by us; or (vii) for any use other than the purpose for which it was intended, is prohibited.

In addition, in connection with your use of the Platform and the Services, you agree you will not:

• upload or transmit any message, information, data, text, software or images, or other content that is known at the time of posting or later learned to be false, unlawful, immoral, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that may invade another’s right of privacy or publicity;
• create a false identity for the purpose of misleading others or impersonate any person or entity, including, without limitation, any GII representative, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);
• upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another;
• delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature;
• use any of the Platform’s or Services’ communication features in a manner that adversely affects the availability of its resources to other users (e.g. flooding continuous posting of repetitive text);
• upload or transmit any unsolicited advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes” or any other form of solicitation, commercial or otherwise;
• violate any applicable local, state, national or international law;
• upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party;
• delete or revise any material posted by any other person or entity, except that GII reserves the right to delete or revise any material posted by you that violates these Terms of Use;
• probe, scan, test the vulnerability of or breach the authentication measures of, the Platform or any related networks or Platforms without the express prior written consent of GII;
• register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any products or services if you are not expressly authorized by such party to do so;
• harvest or otherwise collect information about others, including e-mail addresses;
• use any modified versions of the Platform or the Services, for any reason whatsoever, without the express prior written consent of GII;
• attempt to gain any unauthorized access to the Platform, the Services or any of its associated Content, including computer Platforms, software, or networks; or
• use any robot, spider, scraper, or other automated or manual means to access the Platform or the Services, or copy any Content or information thereon.

GII reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of these Terms of Use, including, without limitation, the suspension or termination of your access and/or account. GII may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. GII reserves the right at all times to disclose any information as GII deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in GII’s sole discretion. You also agree to reimburse GII for any damage, loss, cost or expense GII incurs (including fees or costs of attorneys, accountants, professional advisors, and other experts incurred in connection with the defense or settlement of the foregoing) because of your use of the Platform or the Services for any unlawful or prohibited purpose.

Notice Regarding Copyright Agent

GII respects the intellectual property rights of others and requests that users of our Platform do the same. If you believe that any content on any of our Platform violates or infringes upon your intellectual property rights pursuant to Title 17, United States Code, Section 512(c)(2), please provide a notice to the designated Copyright Agent (as set forth below) for the applicable website, page, or Service containing the following:

• An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright interest;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit GII to locate the material;
• The address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted;
• A representation that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A representation that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Copyright infringement claims and notices should be sent to:

Goodwill Industries International, Inc.
Attention: Legal Department
15810 Indianola Drive
Rockville, MD 20855
USA

Electronic Communications

When you use the Platform and/or Services or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Platform and/or Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms of Use.

Representations and Warranties

You represent and warrant that any information, materials, software, or data that you submit to or through the Platform, or that you access, use, download, or otherwise obtain on or through the Platform, are: (a) up-to-date, accurate, complete, reliable, truthful, and suitable to and appropriate for the purpose for which they are intended; and (b) free of viruses and other disabling devices and destructive routines. You represent and warrant that you won’t use the Platform and/or the Services in a way that violates any local, state, national, or international law or regulations.

Disclaimer of Warranties

The information and materials available through the Platform and the Services are for informational and educational purposes only. You acknowledge and agree that your use of the Platform and Services is at your own risk.

The information, software, CONTENT, SERVICES, or materials available from or provided on the Platform or via the Services, ARE provided “AS IS” and “AS AVAILABLE”, without warranties or guaranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, title, fitness for a particular purpose, non-infringement, and any warranties implied by a course of performance, course of dealing, or usage of trade.

GII AND/OR OUR THIRD PARTY SUPPLIERS OR LICENSORS DO NOT REPRESENT, WARRANT OR COVENANT THAT THE PLATFORM AND THE SERVICES ARE OR WILL BE ACCURATE, CURRENT, COMPLETE, FREE OF TECHNICAL AND TYPOGRAPHICAL ERRORS, secure, RELIABLE, OR APPROPRIATE FOR ANY PARTICULAR USE TO WHICH YOU OR ANY THIRD PARTY MAY CHOOSE TO PUT THEM, THAT THEY ARE OR WILL BE AVAILABLE ON AN UNINTERRUPTED AND ERROR-FREE BASIS, THAT DEFECTS WILL BE IDENTIFIED OR CORRECTED, OR THAT THE PLATFORM AND SERVICES ARE FREE OF VIRUSES OR OTHER DISABLING DEVICES OR HARMFUL COMPONENTS. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE PLATFORM OR THE SERVICES. WE MAKE NO WARRANTY THAT THE PLATFORM OR THE SERVICES WILL MEET YOUR REQUIREMENTS. IF YOU ARE dissatisfied WITH THE PLATFORM OR THE SERVICES, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE PLATFORM OR THE SERVICES.

GII PERIODICALLY AMENDS, CHANGES, ADDS, DELETES, UPDATES, OR ALTERS THE PLATFORM AND THE SERVICES WITHOUT NOTICE. FURTHER, GII ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE PLATFORM OR THE SERVICES. GII SPECIFICALLY DISCLAIMS ANY DUTY TO UPDATE THE CONTENT, OR ANY OTHER INFORMATION ON THE PLATFORM OR THE SERVICES.

Indemnity

You agree to indemnify GII, its current and former subsidiaries and its and their current and former respective officers, directors, owners (direct and indirect), employees, representatives, agents, successors and assigns (each, an “Indemnified Party”) for all damages any of those parties suffers and costs (including enforcement cost) any of the Indemnified Parties incurs relating in any manner to content, data, or information that you submit, post to, or transmit through the Platform or Services, your access to and use of the Platform and/or Services, your violation of these Terms of Use, your violation of any applicable law, regulation or code, or your violation of any rights of another. Each Indemnified Party may, in its discretion and at your expense, control the defense of any claim against it (including choosing and retaining its own legal counsel), agree to settlements of claims against it, and take any other remedial, corrective, or other actions in response to such claims. All rights and duties of indemnification that are set forth herein shall survive termination of these Terms of Use.

Limitation of Liability

IN NO EVENT SHALL GII, ITS CONTRACTORS, SUPPLIERS, CONTENT PROVIDERS, OR THE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AND AGENTS OF EACH OF THE FOREGOING, BE LIABLE TO YOU OR ANY OTHER THIRD PARTY FOR ANY LOSS, COST, DAMAGE, OR OTHER INJURY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE OF, OR RELIANCE ON, THE PLATFORM AND/OR SERVICES; (B) the security of the Platform AND/or the services; (c) THE USE, COPYING, OR DISPLAY OF THE PLATFORM AND/OR THE SERVICES OR THE TRANSMISSION OF INFORMATION TO OR FROM THE PLATFORM OVER THE INTERNET; (d) GII’S PERFORMANCE OF, OR FAILURE TO PERFORM, ITS OBLIGATIONS IN CONNECTION WITH THESE TERMS OF USE AND THE SERVICES; (e) ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT BY YOU, OTHER USERS OF THE PLATFORM OR THE SERVICES, OR OTHER THIRD PARTIES; OR (F) THE AVAILABILITY, RELIABILITY, ACCURACY, TIMELINESS, OR QUALITY OF THE SERVICES. UNDER NO CIRCUMSTANCES SHALL GII, OR ITS CONTRACTORS, SUPPLIERS, CONTENT PROVIDERS, OR THE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AND AGENTS OF EACH OF THE FOREGOING, BE LIABLE TO YOU OR ANY OTHER THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, SPECIAL, OR SIMILAR DAMAGES OR COSTS (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR DATA, LOSS OF GOODWILL, LOSS OF OR DAMAGE TO PROPERTY, LOSS OF USE, BUSINESS INTERRUPTION, AND CLAIMS OF THIRD PARTIES) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE, THE PLATFORM, THE SERVICES, OR ANYTHING DESCRIBED IN THE FOREGOING CLAUSES (A) THROUGH (F) OF THIS PARAGRAPH, OR ANY OTHER CAUSE BEYOND THE CONTROL OF GII, EVEN IF GII WAS ADVISED, KNEW, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR COSTS. IN A JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, THE AGGREGATE LIABILITY OF GII AND ITS CONTRACTORS, SUPPLIERS, CONTENT PROVIDERS, AND THE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AND AGENTS OF EACH OF THE FOREGOING, SHALL BE LIMITED IN ACCORDANCE WITH THESE TERMS OF USE TO THE FULLEST EXTENT PERMITTED BY LAW.

WITHOUT LIMITING ANY OF THE FOREGOING, IF GII, ITS CONTRACTORS, SUPPLIERS, CONTENT PROVIDERS, OR ANY OF THE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS OF ANY OF THE FOREGOING, IS FOUND LIABLE TO YOU OR TO ANY THIRD PARTY AS A RESULT OF ANY CLAIMS OR OTHER MATTERS ARISING UNDER OR IN CONNECTION WITH THESE TERMS OF USE, THE PLATFORM, OR THE SERVICES, GII AND SUCH PARTIES’ CUMULATIVE, AGGREGATE, AND MAXIMUM LIABILITY FOR ALL SUCH CLAIMS AND OTHER MATTERS IN ANY CALENDAR YEAR SHALL NOT EXCEED USD $100.

Links to Other Websites

For your convenience, certain hyperlinks may be provided on the Platform and Services that link to other websites or social media platforms which are not under the control of GII (the “Linked Websites”). GII does not endorse or sponsor any Linked Websites and is not responsible for the availability, accuracy, content, or any other aspect of the Linked Websites. GII disclaims all liability for such websites, for all access to and use thereof, and for use of the links to such websites. We also disclaim all liability, and make no representations or warranties, with respect to any products or services made available, sold, or provided to you by any third party. Your use of Linked Websites and any purchases of products or services from such Linked Websites are subject to the terms and conditions of such other websites. You agree that you will bring no suit or claim against GII arising from or based upon any such use of any Linked Websites. Hyperlinks to such Linked Websites on the Platform and Services do not imply that: (a) GII is affiliated or associated with any Linked Website; (b) GII is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in connection with or accessible through such links; or (c) any Linked Website is authorized to use any trademark, trade name, logo, or copyright symbol of GII.

Links to the Platform

Neither you nor any other website may link to the Platform. It is expressly prohibited to: (a) link to any page of the Platform; (b) “frame” the Platform or otherwise cause the Platform to appear in a window with any other material that does not constitute Content; (c) cause any hyperlink to the Platform, to be displayed in any way that is disparaging to GII or any entity that is affiliated or associated with GII; or (d) otherwise imply or state that any type of relationship or special arrangements exist with GII and any other entity. You agree that you will promptly remove any hyperlink to the Platform upon the written request of GII. In no event will you use any Marks of GII as a hyperlink “button”, or in any other manner not specifically permitted under your license, without GII’s express prior written consent.

Disclaimer of Third Party Information

To the extent that any information, material, or functionality on the Platform and Services is provided by third party content providers (“Third Party Materials”), GII has no editorial control or responsibility over such Third Party Materials. Therefore, any opinions, statements, products, services or other Third Party Materials are those of the applicable third party. GII does not represent or endorse the accuracy or reliability of any opinion, statement or other information provided by any third party (including any Submissions), or represent or warrant that your use of any Third Party Materials will not infringe rights of third parties not owned by or affiliated with GII.

General

These Terms of Use and any applicable terms within provided applications GII makes available through the Platform or Services (as each may be revised and amended from time to time according to their respective terms) collectively constitute the entire agreement with respect to your access to and use of the Platform and the Services. To the extent of a conflict between these Terms of Use and any application terms, the application terms will govern your use of the application and these Terms of Use will supplement the application terms. You agree that you shall not contest the admissibility or enforceability of GII’s copy of these Terms of Use in connection with any action or proceeding arising out of or relating to these Terms of Use. Except as expressly provided for herein, these Terms of Use do not confer any rights, remedies, or benefits upon any person or entity other than you and GII. GII may assign its rights and duties under these Terms of Use at any time to any third party without notice. You may not assign these Terms of Use without the prior written consent of GII. These Terms of Use shall be binding on and inure to the benefit of the parties hereto and their respective successors and assigns. You are responsible for complying with any and all applicable laws and regulations of the jurisdiction from which you are accessing the Platform and using the Services and any other jurisdiction whose laws and regulations apply to you or your actions. To the extent any portion of these Terms of Use shall be determined to be unenforceable by a court of competent jurisdiction, such portion will be modified by the court solely to the extent necessary to cause such portion to be enforceable, and these Terms of Use as so modified will remain in full force and effect. Any waiver of any provisions contained in these Terms of Use by GII shall not be deemed to be a waiver of any other right, term, or provision of these Terms of Use. Any rights not expressly granted herein are reserved. Neither these Terms of Use, nor any of the Services, create any partnership, joint venture, employment, or other agency relationship between GII and you. You may not enter into any contract on our behalf or bind us in any way.

You agree that any violation, or threatened violation, by you of these Terms of Use constitutes an unlawful and unfair business practice that will cause us irreparable and unquantifiable harm. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate. These remedies are in addition to any other remedies we may have at law or in equity.

Governing Law and Disputes

Except to the extent governed by the United States Trademark Act of 1946 (Lanham Act, 15 U.S.C. §§ 1051 et seq.), these Terms of Use are governed by, and must be construed and enforced in accordance with, the internal laws of the State of Maryland, without regard to its conflict-of-laws principles. Any claims, controversies, disputes or actions must be brought in the federal court nearest to our or, as applicable, our successor’s or assign’s then current principal place of business; provided, that, if the federal court lacks jurisdiction, then such claims, controversies, disputes or actions must be brought in the state court nearest to our or, as applicable, our successor’s or assign’s then current principal place of business, unless otherwise mutually agreed by the parties. You irrevocably submit to the jurisdiction of such courts and waive any objection you might have to either the jurisdiction of or venue in such courts. However, with respect to any action for injunctive relief, the parties may bring such action in any court of competent jurisdiction.

Except for your obligations to indemnify us for third-party claims under the Indemnity section above, we and you (and your owners) waive to the fullest extent permitted by law any right to or claim for any punitive or exemplary damages against the other and agree that, in the event of a dispute between us and you, the party making a claim will be limited to equitable relief and to recovery of any actual damages it sustains.

YOU WILLINGLY WAIVE THE RIGHT TO A TRIAL BY JURY OF ANY AND ALL CLAIMS MADE WHETHER NOW EXISTING OR ARISING IN THE FUTURE WHETHER ARISING FROM OR RELATED TO THESE TERMS OF USE.

The parties agree that claims of any other party or parties shall not be joined with any claims asserted in any action or proceeding between you and us. No previous course of dealing shall be admissible to explain, modify, or contradict the terms of these Terms of Use. No implied covenant of good faith and fair dealing shall be used to alter the express terms of these Terms of Use.

Our Partnerships

Goodwill Industries International Career Coach and Navigator Professional Certificate

The Goodwill Career Coach and Navigator Professional Certificate was created by Goodwill Industries International in collaboration with local Goodwill career navigator professionals across the United States and Canada. This course draws on the experience and deep expertise of Goodwill professionals who provide career navigation, skills building and other services to about two million people a year. People use Goodwill services to advance careers, support their families and develop skills needed by local businesses. Goodwill is a registered trademark of Goodwill Industries International, Inc. (GII). All rights reserved. For more information on this Certificate and how GII and Coursera work together visit https://www.coursera.org/professional-certificates/goodwill-career-coach-and-navigator

Why did Goodwill Industries International create this professional certificate with Coursera?

We believe everyone deserved the opportunity to thrive. For more than 120 years, people in communities across the United States and Canada have used Goodwill services to build skills, advance careers and support their families. Local Goodwill team members help people assess their capabilities and interests, navigate and plan their careers, connect with resources they need to support their families, build skills and launch careers.

Goodwill, other workforce development providers and employee-supporting businesses need team members who are ready to support people in designing and navigating their careers. The Goodwill Career Coach and Navigator Professional Certificate is designed to equip career coaches, career navigators, human resources professionals and others who help people prepare for and launch their careers in communities across North America.

How does Goodwill Industries International work with Coursera on the Goodwill Career Coach and Navigator Professional Certificate?

The Goodwill Career Coach and Navigator Professional Certificate is hosted by Cousera, and the content is owned by Goodwill Industries International. Goodwill is a registered trademark of Goodwill Industries International, Inc. (GII). All rights reserved. For more information on this Certificate and how GII and Coursera work together visit https://www.coursera.org/professional-certificates/goodwill-career-coach-and-navigator.

Coursera charges $49/month after the initial 7-day free trial period. The Goodwill Career Coach and Navigator Professional Certificate can be completed in less than 6 months of parttime study, meaning most learners can complete the Certificate for less than $300 USD. GII receives a percentage of fees paid for so long as the Certificate is available on Coursera’s website in accordance with an agreement between GII and Coursera.

Contact Us

We welcome any comments or questions you may have regarding these Terms of Use, the Platform, and/or the Services. Please contact us with your comments or questions by mail at: Goodwill Industries International, Attention Legal Department, 15810 Indianola Dr. Rockville, MD  20855.

Legal Basis for Processing Personal Data

Our legal basis for processing your personal data will depend on the personal data collected and the specific context in which we collect it. We process personal data from you when:

• We have your consent to do so;
• We have a contract with you and it is necessary to process your personal data to perform our contract with you, including to operate our business, provide our products and services, and provide you with the benefits of the Services;
• The processing is in our legitimate interests, such as operating our nonprofit organization, providing our products and services, improving and developing the Services, communicating with you, marketing and advertising our organizational nonprofit mission, products and services, to identify and protect fraud, protect you, us, or others from security threats by enhancing the security of our network and information systems, and complying with applicable laws and industry regulations; and
• To comply with legal requirements, including applicable laws and regulations.

Goodwill Industries International Web Accessibility Policy

Goodwill Industries International monitors this web site to ensure that it continues to meet and exceed accessibility standards.

Our site is WCAG Level A compliant, and incorporates additional web accessibility standards set by the World Wide Web Consortium’s (W3C) Web Accessibility Initiative.

Our site is also compliant with Section 508 of the Rehabilitation Act requiring that electronic and information technology (including web sites) of federal agencies be accessible to people will disabilities.

General Sweepstakes Rules

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING.
Goodwill Industries International, Inc. (“GII”) presents these Rules (“Official Rules”). If the Sweepstakes is promoted or administered on Facebook, Twitter, Instagram or any other social media platform (collectively “Social Media Platforms”), entrants understand that the Sweepstakes is in no way sponsored, endorsed or administered by, or associated with those Social Media Platforms. Entrants understand that they are providing their information to GII and not to any Social Media Platform. GII reserves the right to cancel the Sweepstakes without notice for any reason and to modify or extend the Sweepstakes Period, as determined in its sole discretion.

ELIGIBILITY. These Official Rules apply to Sweepstakes (“Sweepstakes”) administered on www.goodwill.org or one or more Social Media Platforms. The Sweepstakes is open only to legal residents of the United States of America who are at least age 18 or older, and of the age of majority in their state of residence at the time of entry, except that employees, officers, and directors of GII and its member organizations, and the immediate family members ([step-]children, spouse, [step-]siblings, [step-]parents) of each are not eligible to enter or win. Void where prohibited or restricted by law. Subject to all applicable federal, state and local laws and regulations. Winning a Prize is contingent upon fulfilling all requirements set forth herein and in the applicable sweepstakes post.

HOW TO ENTER. NO PURCHASE NECESSARY TO ENTER OR WIN.

Google AI Essentials Training Enrollment. To enter, you must 1) Visit: www.goodwill.org/google-ai and 2) Complete the form on the page to request your free training on Coursera* then 3) Click the link in the email sent by “Goodwill Industries International” after completing the form to join and enroll in the “Google AI Essentials” training to be entered to win our monthly sweepstakes giveaway.

*If you do not have an existing Coursera account, you can create one for free.

Five (5) business days after the end of each calendar month (the “Sweepstakes Period”), one (1) new enrollee will be randomly selected. The winner will receive an email from Goodwill Industries International who then has seven (7) days to respond and accept the prize. An alternate winner will be chosen if no response from the winner is received by GII within seven (7) days of sending the email. GII will accept entries to the Sweepstakes only during the Sweepstakes Period. GII’s or its designated agent’s computer will be the official time-keeping device for the Sweepstakes. Each completed form and successful enrollment in the training via the steps outlined above will count as one (1) entry. This Sweepstakes will remain in effect from October 1, 2025 until December 31, 2026.

Instagram. To enter any Sweepstakes via Instagram, the entrant must have a valid public Instagram account and tag social accounts during the Sweepstakes Period. All entries shall comply with the Instagram Terms of Use and Instagram’s Community Guidelines. GII shall be permitted to post entries on GII’s other social media accounts. All entries become the property of GII and will not be acknowledged. If the entrant does not have an Instagram account, visit www.instagram.com and sign up in accordance with the registration instructions for a free Instagram account. GII Sweepstakes winner(s) will be notified by Instagram private message. Instagram may require the entrant to respond to an authorization request if the entrant is not already following the official GII Instagram account. It is the entrant’s obligation to ensure that the entrant’s Instagram account is configured to receive private messages from GII. Failure to follow any instructions or submit an entry within the applicable Sweepstakes Period may result in disqualification. The time of receipt of any valid Instagram entry shall be the time such valid entry becomes available to GII on Instagram.

ENTRY FORMS. Once submitted, Official Entry Forms will become the sole and exclusive property of GII, will not be acknowledged or returned and cannot be changed, altered, revised, or modified. GII is not responsible for late, incomplete, invalid, or misdirected entries, which will be disqualified, or for problems of any kind whether mechanical or human, nor is it responsible for failure to receive an email, notification or Sweepstakes announcement on a Social Media Platform describing the Sweepstakes or method(s) of entry. GII reserves the right to remove any entry and/or disqualify any entrant whose entry is offensive, inappropriate, obscene, slanderous, or otherwise in conflict with the applicable Social Media Platform terms and conditions. Any attempt by any entrant to obtain more than a single entry by using multiple/different social media accounts, email accounts, identities, registrations or logins, or any other methods will void that entrant’s entries and that entrant may be disqualified. Entries that are generated by a script, macro, or use of any other automated system to participate is prohibited and will result in disqualification. In the event of any dispute as to the identity or eligibility of the entrant, all entries will be deemed to have been submitted by the owner of the Social Media Platform account from which they were sent.

PRIZE. One (1) winner will receive a $250 prepaid gift card (“Prize”). A public Prize winner’s list will be available upon request at the conclusion of the Sweepstakes Period and after the Prize winners have been verified. Exact Prize details will be determined in the sole and absolute discretion of GII. No Prize substitutions, assignments, exchanges, or cash equivalents will be permitted by the Prize winner, except that GII reserves the right to substitute a Prize of comparable or greater value, or change the date(s) of redemption, if any, if deemed necessary in its sole discretion. GII shall not be responsible for Prize winner limitations that prevent the acceptance or use of the Prize or any portion thereof.

ODDS OF WINNING. The odds of winning the Prize depend solely on the total number of eligible entries received by GII during each Sweepstakes Period.

SELECTION OF WINNER. Prize winners will be randomly selected from all eligible entries). A public Prize winner’s list will be available upon request after the Prize winners have been verified via email from giveaways@goodwill.org within a reasonable time after the conclusion of the Sweepstakes Period. Entrants are responsible for ensuring that their social media accounts are configured to receive private messages from the applicable Social Media Platform. After the Prize winners are chosen, alternate(s) may be selected on an as-needed basis in the event that any Prize winner is ineligible, declines the Prize, fails to respond within seven (7) days of sending the direct message, or cannot be located. Prize winner(s) may be required to execute a Prize release, release of liability and/or a publicity release form in order to redeem the Prize (“Prize Forms”). Refusal to sign one or more Prize Forms may result in disqualification of the Prize winner(s) at GII’s sole discretion.

PUBLICITY RELEASE/GRANT OF USE. By entering a Sweepstakes, the entrant grants GII a non-exclusive, irrevocable, fully paid, universal license to use their name, voice, image or likeness in any media now known or hereafter devised without any further right of approval or compensation, and the entrant hereby releases GII and the Social Media Platforms, and their respective owners, directors, officers, partners, employees, licensees, agents, affiliated companies, successors and assigns (collectively, the “Released Parties”) from any liability with respect thereto. By entering a Sweepstakes, the entrants acknowledge and agree that their participation, name, voice, image or likeness may be made available to the public by GII.

GENERAL LIABILITY RELEASE. By participating in a Sweepstakes, each entrant agrees to release, indemnify, defend, and hold harmless the Released Parties from and against any and all costs, claims, losses, injuries, liabilities, or damages of any kind arising out of or in connection with, or due in whole or in part, directly or indirectly, whether caused by negligence or not, from participation in the Sweepstakes or any Sweepstakes-related activity; receipt, possession, use or misuse of any Prize; and any violation of any personal rights, such as publicity rights, defamation or invasion of privacy, libel or slander, or intellectual property right infringement; unauthorized human intervention in any part of the entry process or the Sweepstakes; and electronic or human error which many occur in the administration of the Sweepstakes. GII has not made any warranty, representation or guarantee express or implied, in fact or in law, with respect to the Prize, including, without limitation, to the quality or fitness for a particular purpose of the Prize(s).

ADDITIONAL RESTRICTIONS AND GENERAL CONDITIONS. By participating in the Sweepstakes, all entrants agree to be bound by these Official Rules and the decisions of GII, which are final, and further agree to waive any right to claim ambiguity in the Official Rules. Entrants who fail to comply with any of the Official Rules of the Sweepstakes may be disqualified from the Sweepstakes at the sole discretion of GII. GII is not responsible for any typographical or other error in the advertising for the Sweepstakes, administration of the Sweepstakes or in the announcement of the Prize. GII is not responsible if Sweepstakes cannot take place or if the Prize cannot be awarded or used due to cancellations, delays or interruptions due to acts of God, acts of war (declared or undeclared), natural disasters, weather, acts of terrorism, riot or civil disturbance, satellite or equipment failure, federal state or local government law, order or regulation, public health crisis, order of any court or jurisdiction, or other cause not reasonably within GII’s control (each a “Force Majeure” event or occurrence).

DISPUTES. Except where prohibited by law, as a condition of participating in a Sweepstakes entrants agree under no circumstances will they be permitted to obtain awards for, and hereby waive all rights to claim punitive, incidental or consequential damages, or any other damages, including attorneys’ fees, other than participants’ actual out-of-pocket expenses (e.g., costs associated with entering or participating in the Sweepstakes), and entrants further waive all rights to have damages multiplied or increased.

GOVERNING LAW. Except where prohibited by law, the Sweepstakes shall be governed by and construed in accordance with the laws of the State of Maryland. By entering a Sweepstakes, the entrants consent and agree that all legal proceedings relating to the subject matter of the Sweepstakes shall be maintained in the state or federal courts of Montgomery County, Maryland, and the entrants consent and agree that jurisdiction and venue for such proceedings shall lie exclusively with such courts.

TAXES. The Prize winners are responsible for all applicable taxes, gratuities and fees, including, but not limited to federal, state and local income taxes.

LIST OF WINNERS. For the name of the Prize winner and/or to obtain a copy of the Official Rules, please send your detailed request, noting the name and date(s) of the applicable Sweepstakes for which you request the names of the winners, and your contact information to contactus@goodwill.org within thirty (30) days after the conclusion of the applicable Sweepstakes Period.

SPONSOR. Goodwill Industries International, Inc., 15810 Indianola Drive, Rockville, Maryland 20855.