Goodwill Industries International, Inc.
    Crystal Jacobs 940

    My Story

    Crystal Jacobs 280
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    Crystal Jacobs 280

    My Story: Crystal Jacobs

    My name is Crystal Jacobs and I was born deaf. Much of my life and the decisions I’ve made have been regulated by fear. Fear of being different, fear of failure, fear of feeling alone.

    Most people don’t think the divide between hearing and deaf to be that big of a deal, but it’s something I had a lot of trouble with. I’m not confident in the way I talk or sound, and this caused a lot of issues for me and how I interacted with people who can hear. Because of this and some other things, I had trouble finding a job, even finding the motivation to get a job. But Goodwill Industries of North Louisiana’s supported employment staff helped me see that I am more than my disability. It took a little bit for them to get to me, but once they did my life was so much different.

    I used to rely solely on my disability check to provide for me and my daughter, and I thought I was okay with that. I was afraid to work too much, a full time job for instance because there’s a rule that if you work too many hours or make too much, you don’t get the disability check. I was convinced I needed it.

    It took baby steps for me to be independent. First, Goodwill staff helped me get a job processing donated goods at one of their stores, and I took to it a bit reluctantly. Eventually being around so many great people and forging friendships with my coworkers helped me see the value in having a job. Everyone treated me the same as they treated everyone else, and I didn’t feel judged that I was different. Gradually this let me come out of my shell and stop defining myself as a deaf person. I was Crystal; finally, I was Crystal.

    Seeing the value of work, I knew that I could do it on my own. I could provide for my daughter and find a job with a schedule that matched up with hers more, so I struck out on my own, something I never would have been able to do before Goodwill, and got an interview for a janitorial position at North Desoto High School. I went into the interview with confidence and the knowledge that I could do the job. They agreed with me and I got the job, a full time job with benefits and a steady schedule!

    Thanks Goodwill for helping me find myself and become the independent woman and mother I never knew I could be!

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    • Shannon
      April 26th, 2016 at 1:43 pm

      Bravo, Crystal! Thank you so much for sharing your story with me. Funny how we all feel so scared inside. Hearing your story helps me feel more brave. God Bless!

      May 2nd, 2016 at 3:53 pm

      Great story! What an inspiration to others!

    • Germaine Morris
      May 5th, 2016 at 7:07 pm

      Hi I never common on this before and I guess I can say that crystal is happy at her job now and I’m proud of her and also I use to work for goodwill in 2000 and I think 2001 too and I like it a lot I was thinking abt going back to goodwill cuz they do help deaf and hard of hearing too so I’m looking forward to go back to goodwill

    • Heather
      May 5th, 2016 at 7:30 pm

      Crystal, you truly are an inspiration to many! I’m so proud of you, and I know that your dad is smiling down from heaven! Keep your beautiful head up high up!

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