The digital skills gap and a lack of broadband access in many households across the country has left millions of Americans at a significant disadvantage in pursuing learning and employment opportunities. In 2019, before the start of the COVID-19 pandemic, a Pew Research Center survey demonstrated rates of internet adoption were lowest among older Americans, low-income individuals, those with a high school diploma or less, Black Americans and other racial and ethnic minorities, and people living in rural communities.
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