Marla Jackson to Lead Goodwill’s Finance Department

ROCKVILLE, MD — Marla Jackson has been named as Goodwill Industries International’s (GII’s) chief financial officer (CFO), effective October 4. In this role, she will oversee all activities associated with financial operations, reporting and planning. GII and its network of community-based organizations provide job preparation, skills training, education assistance and support services through learning and the power of work to more than 35 million people a year both in-person and virtually.

Jackson has served in various leadership capacities, including CEO and CFO, for local Goodwill® organizations. Since April 2019, she has served as director of consultative services for GII, overseeing a number of operational consultations, including CARF accreditation and assurance for the 157 community-based nonprofit Goodwill organizations throughout the United States and Canada.

Prior to GII, she ran her own consulting company, leading contract work for several Goodwill organizations, such as Goodwill of Central Missouri and Eastern Kansas (Kansas City, MO). Before that, she was senior vice president and CFO for Goodwill of Central and Northern Arizona (Phoenix) from 2016 – 2017. She was also president and CEO of Goodwill Industries of San Antonio (TX), where she diversified the organization and expanded training and education programs to area high schools, including launching certification training in seven different school districts and launching a career navigation program in five high schools. In addition, she was CFO and COO of Goodwill Industries of the Valleys (Roanoke, VA), where she was a catalyst for organizational growth.

Jackson has more than 20 years of domestic and international experience in the financial sector for diverse industries, including healthcare, employment and manufacturing. Her experience includes strategic operational and financial growth for multi-billion-dollar corporations as well as nonprofit organizations. Prior to joining Goodwill, she held various CFO positions at Danaher Corporation, Sandvik AB/Tamrock OY and Ingersoll Rand.

Jackson’s promotion to CFO at GII is based on her history of success in strategic planning and executive leadership for corporations as well as her strong track record in developing, growing and managing finance operations, and leading divergent cultures and environments.

“Marla Jackson was named CFO based on her deep financial experience, strategic mindset and ability to lead within a high performing team,” said Steven C. Preston, GII president and CEO. “Her institutional knowledge and expertise in the public and private sectors will further GII’s commitment to advance the Goodwill mission through relevant support to our members.”

Jackson dedicates her time to civic engagement. She co-established a nonprofit in Nigeria to provide food, medical assistance, counseling and holistic support to children in the community. Jackson is also a Certified Financial Coach providing financial coaching to individuals desiring to get out of debt and build wealth.

Jackson is a member of the American Management Association. She holds a bachelor’s of science degree in administration and finance from Indiana University and a master’s of business administration from Bristol University. She is also a graduate of GII’s Executive Development Program, an intensive 18-month learning program that features a blend of classroom and applied learning with a focus on results and performance, and developing the skills necessary to become a Goodwill CEO.

Jeffrey McCaw, former CFO for GII, has accepted a position with SourceAmerica®, an organization that provides employment choices for individuals with disabilities through the nonprofit agency. He will formally step down on October 3. McCaw has a 15-year tenure with GII, having served as the CFO for nine years and as controller for six years prior to that.

Goodwill Industries International (GII) is a network of 157 community-based, autonomous organizations in the United States and Canada with a presence in 12 other countries. GII is a 501(c)(3) nonprofit that is recognized by GuideStar with its Platinum Seal of Approval, the organization’s highest rating for charities. For the past three years, Goodwill was ranked in the top five brands that inspired consumers the most with its mission in the World Value Index, commissioned by the creative agency, enso. Goodwill has been on Forbes’ list of top 20 most inspiring companies for three consecutive years, the only nonprofit featured on that list.

Local Goodwill organizations are innovative and sustainable social enterprises that offer job placement and training services, and other community-based programs by selling donated clothing and household items in more than 3,300 stores collectively and online at®.

Goodwill helps people facing challenges find employment to advance their careers. Local Goodwill organizations build revenues and expand employment opportunities by contracting with commercial, state, government and non-government organizations to provide a wide range of business services, including janitorial and grounds maintenance, flexible staffing, food service, manufacturing and contracts packaging, reverse logistics, document imaging and shredding, and laundry services.

More than 34 million people used computers and mobile devices to access Goodwill education, training, mentoring and online learning services to strengthen their skills, and nearly two million people received in-person services.

Goodwill is both an icon and accessible neighbor: more than 82 percent of the U.S. population resides within 10 miles of a Goodwill location.

For more information or to find a Goodwill location near you, visit Follow us on Twitter: @GoodwillIntl and @GoodwillCapHill, and find us on Facebook, Instagram and YouTube: GoodwillIntl.

Lauren Lawson-Zilai
Senior Director, Public Relations
Goodwill Industries International
Tel. (240) 333-5266
Email. [email protected]