Goodwill® works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.
Our network of 165 independent, community-based Goodwills in the United States and Canada offers customized job training, employment placement and other services to people who have disabilities, lack education or job experience, or face employment challenges.
In 2012, Goodwill helped more than 6.7 million people train for careers in industries such as banking, IT and health care, to name a few — and get the supporting services they needed to be successful — such as English language training, additional education, or access to transportation and child care.
Every 33 seconds of every business day, someone gets a good job, with help from Goodwill.
More than 216,000 people obtained meaningful employment in 2012 through their participation in Goodwill programs. These people went on to earn more than $3.62 billion in salaries and wages, and they contributed to their communities as productive, tax-paying citizens.
Goodwills meet the diverse needs of people, including youth, seniors, veterans, immigrants, and people with disabilities, criminal backgrounds and other specialized needs.
Sustainable, Social Enterprise
Goodwill has earned the trust and support of 83 million donors in the United States and Canada.
Local Goodwills are flexible and sustainable social enterprises that fund job training, employment placement services and other community programs by selling donated clothes and household items at Goodwill retail stores and online.
Goodwills also generate revenue by contracting with businesses and government to provide a wide range of commercial services, including packaging and assembly, food service preparation document imaging and shredding and more.
On the occasion of our 100th anniversary in 2002, we committed to providing services to 20 million people by the year 2020. Read more about Goodwill’s 21st Century Initiative.