Locate:

    Goodwill Industries International, Inc.
    Multicultural Goodwill workers

    About Us

    Join us on
    Social Media

    Goodwill® strives to enhance the dignity and quality of life of individuals and families by helping people reach their full potential through education, skills training and the power of work.

    Goodwills meet the needs of all job seekers, including programs for youth, seniors, veterans, and people with disabilities, criminal backgrounds and other specialized needs. Last year, Goodwill helped more than 312,000 people train for careers in industries such as banking, IT and health care, to name a few — and get the supporting services they needed to be successful — such as English language training, additional education, or access to transportation and child care.

    Brand-World-Value-BadgeConsumers rank Goodwill as the #1 brand doing the most good in the world (2016 Brand World Value Index).

    Our Mission

    Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.

    Support Our Mission with a Financial Gift

    Our Results

    Our Mission Results in 2015

    • More than 312,000 people placed into employment
    • More than 42,000 people engaged with local Goodwill organizations to earn a credential
      • As a result, these individuals increased their collective lifetime earnings by more than $14.2 billion
    • More than 37 million total persons served
      • Nearly 2 million people received Goodwill services in-person to build their career and financial assets
      • More than 35 million people used computers and mobile devices to access Goodwill training virtually

    Our History

    Goodwill founder Edgar J. Helms

    Goodwill was founded in 1902 in Boston by Rev. Edgar J. Helms, a Methodist minister and early social innovator. Helms collected used household goods and clothing in wealthier areas of the city, then trained and hired those who were poor to mend and repair the used goods. The goods were then resold or were given to the people who repaired them. The system worked, and the Goodwill philosophy of “a hand up, not a hand out” was born.

    Dr. Helms’ vision set an early course for what today has become a $5 billion nonprofit organization. Helms described Goodwill Industries as an “industrial program as well as a social service enterprise…a provider of employment, training and rehabilitation for people of limited employability, and a source of temporary assistance for individuals whose resources were depleted.”

    Times have changed, but Helms’ vision remains constant: “We have courage and are unafraid. With the prayerful cooperation of millions of our bag contributors and of our workers, we will press on till the curse of poverty and exploitation is banished from mankind.”

    Our Structure

    Goodwill Industries International

    Goodwill’s network of 164 independent, local Goodwills in the United States and Canada offers customized training and services for individuals who want to find a job, pursue a credential or degree, and strengthen their finances. EachGoodwill must be accredited, apply for membership and meet certain criteria established by Goodwill Industries International (GII).

    The GII Member Services center, located in Rockville, MD, offers local Goodwills a number of benefits to enhance their programs and services, and grow their Goodwills.

    Use our locator to get in touch with your nearest Goodwill headquarters. To contact Goodwill Industries International, call (800) GOODWILL or email contactus@goodwill.org.

    Contact Your Local Goodwill
    Join us on
    Social Media
    For immediate help finding a job, call:
    Contact Us