Goodwill Industries International, Inc.
    You Make a Difference

    Goodwill Industries International Annual Report

    Join us on
    Social Media
      English | Español | Français | 한국어 | Português | Suomi

    Our Success Stories

    For more than 116 years, 160 autonomous local Goodwill® organizations across the United States, Canada and 13 other countries have helped people find jobs, support their families and feel the satisfaction that comes from working. Goodwill organizations assist people through a variety of employment placement services, job training programs and other community-based services.

    The 2018 Kenneth Shaw Graduate of the Year and the 2018 Achiever of the Year are two shining examples of the millions of people who look to Goodwill organizations for career services and related support.

    Visit our My Story blog to read even more incredible stories about people who have found success with help from   Goodwill organizations.

    sanique-pierce_fb michael-stucke_sm michael-graham-social melissa-lambright_sm

    Our Impact

    Goodwill organizations help people of all backgrounds to improve their quality of life and reach their potential through learning and the power of work.

    Every second of every day, someone accesses Goodwill opportunities to build careers and strong families.

    Every 25 seconds of every business day, a person served by Goodwill earns a good job.

    Goodwill provides robust face-to-face employment, training, education and support services that are complemented by convenient virtual services.

    In 2017, Goodwill helped more than 288,000 people train for careers in industries such as banking, IT and health care, to name a few — and get the supporting services they needed to be successful — such as English language training, additional education, or access to transportation and child care.

    veterans-photo_png services-photo_pngplaced-photo_pngdisability-photo_png

    In 2017, more than 38.6 million people used Goodwill services to help them connect to jobs in their communities.

    Through the online and mobile training sites, GCFLearnFree.com and GCFAprendeLibre.com, nearly 15,000 people earned Microsoft Office continuing education credits (CEUs) to help them perform better in their current jobs and equip them for their next opportunities.




    With financial education and coaching, individuals are learning to make the most of the paychecks they earn.

    Financial education, counseling and coaching are integrated into Goodwill career, education and training services so people are learning, earning and building financial foundations for themselves and their households.

    In collaboration with many other organizations, Goodwill is helping diverse populations strengthen their careers and financial wellness.


    In 2017, Goodwill Industries International managed $99 million in public and privately funded grants and program-related investments that equipped people to build career and financial assets. More than 87 percent of national investments were used by local Goodwill organizations to

    respond to the needs of people in their communities. The remainder was used to provide technical assistance and tools to support peer learning, accelerate effective practice adoption and steward grant investments.

    Goodwill’s environmental impact is growing as services grow.

    Goodwill organizations divert more than 3 billion pounds of clothing and household goods every year from landfills by recovering the value in consumers’ donated goods. Three billion pounds is equivalent to 8,185 jumbo jets, or 300,000 pick-up trucks.

    Goodwill Industries International is a network of 161 autonomous, community-based organizations in the United States and Canada with a presence in 12 other countries. Organizations in South Korea and Finland are strategically and rapidly growing the business to serve more people.


    Our Enterprise

    Mission: Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.

    Vision: We at Goodwill Industries® believe that every person has the opportunity to achieve his or her fullest potential and participate in and contribute to all aspects of life.

    Values: Respect, Stewardship, Ethics, Learning, Innovation

    Goodwill Industries was established in 1902 and incorporated in 1920 to improve the quality of life of people with disabilities and other disadvantages, such as welfare dependency, illiteracy or lack of work experience. Each local Goodwill organization is a separate 501(c)(3) corporation. The Goodwill enterprise is composed of members and affiliates in the United States, Canada and 13 other countries worldwide.

    All Goodwill members are independent, local nonprofit corporations that provide job placement, job training, career services and supportive services for people of all walks of life.

    Goodwill Industries International provides Goodwill organizations with various services, including consulting for workforce development, retail, and commercial operations, financial and management information, education and training, public relations and marketing, and legislative information.

    Our Supporters

    With the support of many organizations, Goodwill is helping diverse populations meet their employment goals.

    2016 Institutional Funders, Financial Donors and Bequests (PDF, 63 KB)

    Our Financials

    Goodwill Industries International’s 2016 financial documents are available for download: 2017-990 (PDF, 5.3MB) and 2017 Form 990 T (PDF, 491KB).

    2017 Audited Financial Statement (PDF, 493 KB)

    Our Board of Directors

    The leadership at Goodwill Industries International is compromised of individuals from the Goodwill network as well as members of private sector and government.

    Goodwill Industries International Board of Directors (PDF, 403 KB)
    Join us on
    Social Media
    For immediate help finding a job, call:
    Contact Us