Goodwill Industries International, Inc.
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  • Media Contacts

    Lauren Lawson-Zilai
    Senior Director, Public Relations
    National Media Calls Only
    Phone: (240) 333-5266
    Cell: (240) 388-8309

    Malini Wilkes
    PR and Multimedia Manager
    Phone: (240) 333-5523
    Cell: (301) 404-0451

    Savanna Mickens
    Public Relations Specialist
    Phone: (240)333-5293
    Cell: (240)751-7033

    For national media interviews, e-mail Lauren, Malini and Savanna at newsroom@goodwill.org

    For local inquiries, visit our locator to find your Goodwill headquarters -- your local Goodwill media rep can assist you.

    If you are a member of the public, please use our public inquiry form or call 1 (800) GOODWILL.

  • Consumers rank Goodwill as the #1 brand doing the most good in the world for two consecutive years

    Goodwill® works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.

    Browse the menu at left or scroll down the page to learn more about Goodwill Industries International. Represent a national media outlet and interested in featuring Goodwill? Get in touch with a member of our public relations team using the contact details provided in the left sidebar.

    How Jeans Become Jobs

    About Goodwill

    Goodwill Industries® has helped people go to work since 1902. We provide employment, job training and other community-based programs for people looking to advance their careers, build their skills and further their education. Learn more about our organization by checking out the list of resources below.

    Success Stories

    In 2016, more than 313,000 people used Goodwill services to help them connect to jobs in their communities. Each week, we share a new first-person story on our site. Hear the most recent stories below or browse individuals by geographic location or demographic type.


    Goodwill Industries International President and CEO Jim Gibbons

    Jim GibbonsJim Gibbons is the president and CEO of Goodwill Industries International. Gibbons earned his B.S. in industrial engineering from Purdue University, and a M.B.A. from the Harvard Graduate School of Business Administration, where he was the first blind person to graduate with a master’s in business administration.  An expert at social enterprise management, socioeconomic program strategy and leadership skills development, Gibbons is a veteran speaker, guest lecturer and information resource for advocates, educators and journalists. Learn more about Jim in the linked resources below.

    Goodwill Industries International Board Chair, Karla Grazier

    Karla Grazier 2016_5x7Karla Grazier became president and CEO of Discover Goodwill in August 2010, where she leads the nationally-recognized nonprofit serving 38 Colorado counties and providing independence-building programs and services for military veterans, seniors, youth, those facing economic barriers and individuals with developmental or intellectual disabilities. Karla oversees a diverse workforce of 1,600 employees representing Discover Goodwill’s self-sustaining social enterprises, expanding retail and donation operations, and innovative life-skills training and job development programs.

    Karla began her career as a corporate banker, then transitioned to the accounting field working for Touche Ross, and later entered the academic arena as an adjunct lecturer at Yale University and New York University.

    In 1987, Karla began a second career as an entrepreneur, steering a snack-food start-up to a public offering in 1992. Moving to Colorado Springs in 1996, she purchased, co-managed and sold two growing catalog businesses that were later acquired by larger companies operating in other parts of the U.S.

    In addition to her role as President and CEO of Discover Goodwill, Karla serves on several community, state, and national boards and committees — including those of the Chamber and Economic Development Council of Colorado Springs, Colorado Thirty Group, Women’s CEO Nonprofit Roundtable, and the Pikes Peak Workforce Investment Board of El Paso and Teller Counties.

    In 2012, Karla was appointed by Governor John Hickenlooper to the State Rehabilitation Council and Colorado Workforce Development Council (CWDC) as a representative of a highly-visible, community-based organization serving people with disabilities. She also serves on the CWDC’s Sector Partnership Committee. Karla was elected to the GII board of directors in 2013, and has served as treasurer of the board and chair of the finance committee and, most recently, as vice chair. Last year, she was chair of the GII Strategic Issues Planning Committee (SIPC). This year, she will continue to serve as a member of SIPC and will chair the executive and compensation committees. In addition to Karla’s board affiliations, she is also a member of the Colorado Springs Artemis Women’s network, 100+ Women Who Care and is a Colorado Springs Leadership Institute alumna.

    In 2016, Karla was awarded GII’s Matthews Entrepreneurial Award, which is given to a Goodwill CEO for outstanding demonstration of the entrepreneurial spirit in the development of new market revenues, outside of donated goods retail, and jobs for people with disabilities or other challenges to finding employment. That same year, she was awarded the Robert E. and Charlotte Watkins Award for Mission Advancement for developing the first-of-its-kind Possibilities program, which teaches individuals with developmental disabilities essential life skills in a real-world town square setting. The award is presented to a Goodwill leader — CEO, staff or volunteer — who has made an innovative contribution to the advancement of the Goodwill mission. Karla is also the recipient of the 2015  Girl Scouts  Women of Distinction Award, nominee of the 2015 Athena Award and a recipient of the Colorado Springs Business Journal’s 2014 Women of Influence Award.

    Karla earned a Bachelor of Arts from the University of Notre Dame and her MBA from Indiana University. She is married to Ward Berlin and has a daughter, Morgan. Karla’s hobbies include tennis, hiking, spinning and reading.



    Lorie Marrero

    Lorie Marrero is an organizing and lifestyle expert, marketing professional, voiceover talent, and author of the Wall Street Journal bestseller, The Clutter Diet: The Skinny on Organizing Your Home and Taking Control of Your Life. She has served as a spokesperson for Goodwill since 2010 and for many other brands, including Staples, ClosetMaid and Lemi Shine. Lorie was a leader in the home organization industry for 17 years as a Certified Professional Organizer® (CPO) and creator of a successful, innovative virtual consulting program for consumers online. Lorie lives in Austin, TX. To learn more about Lorie, visit www.loriemarrero.com.

    Evette Rios

    Evette Rios is a television host, lifestyle expert, writer, and contributor to the Today Show. Evette is the host of Recipe Rehab airing on CBS, Z Living and Hulu. Evette was previously the host of Lifetime TV’s The Way Home and ABC’s The Chew. Latina Magazine has embraced Evette as one of the “70 Reasons to Love Being Latina Right Now,” calling her the “Mobile Martha Stewart.” Evette is bilingual and a regular contributor to Univision’s Despierta América, Tu Desayuno Alegre, Al Despertar, and Telemundo’s Buenos Dias Nueva York. Previously, Evette was the “Salvage Queen” on Planet Queen’s TheGWord and a regular contributor on The Early Show, The Talk, Meredith Vieira and Inside Edition.

    Evette also serves as Director of Development for Latina Media Ventures’ three brands: Latina Magazine, Latina.com and The Latin Kitchen.

    Evette spent years as a contributing design expert and “buddy” on Rachael Ray, where she became known for fabulous hands-on advice, innovative crafts, and dramatic room revisions. Evette’s work has appeared in rachaelray.com, xoJane.com, Parade.com, the English-language Latina-focused website, Mamiverse and many other media outlets.

    As a spokesperson for Goodwill Industries International, Evette shares budget friendly design and fashion ideas from items bought at Goodwill as well as promotes vital job training and career development services to the Hispanic community. Evette lives in New York City with her husband and two children.

    Annual Reports and Form 990s

    Our Annual Report includes Goodwill Industries International’s 2017 990, 990-T and Audited Financials.

    Special Minimum Wage Certificate

    Currently, twenty-five percent of autonomous Goodwill® organizations hold Department of Labor Special Minimum Wage Certificates through a provision in the federal government’s Fair Labor Standards Act. This certificate was designed to allow organizations and businesses to employ people with a broad range of disabilities who were disabled for the specific job and would otherwise be unlikely to participate in the workforce. Goodwill organizations prioritize the choices of individuals by providing the supports necessary for on-the-job success. Goodwills across the country strive to ensure these choices are honored when people with disabilities employed under the Special Minimum Wage Certificate transition into competitive integrated employment with the necessary and accessible resource and assistance needed to succeed in their jobs. There has been a steady decline in the number of local Goodwill organizations utilizing the certificate. Goodwill Industries International and independent local Goodwill organizations across the country work to enhance the dignity of all individuals through education, skills training and the power of work.

    Goodwill Industries International Twitter Feed

    Find up-to-the-minute information about Goodwill. Follow @GoodwillIntl.

    Media Coverage

    June 4, 2018: How to Save Money on Vital Medical Equipment

    May 26, 2018: The Most Incredible Items Ever Found at Thrift Stores

    May 17, 2018: The Ways to Save on Vital Medical Equipment for Seniors

    February 17, 2018Life Once Controlled by Disabilities, One Young Man Now Creates Art with Legos

    December 19,2017: Leadership Series: Goodwill’s Jim Gibbons (Boyden.com)

    July 18, 2016: Forbes Nonprofit Council Member Spotlight: Jim Gibbons, President and CEO of Goodwill Industries International (Forbes Nonprofit Council)

    July 15, 2016: Interview with Jim Gibbons (Philanthropyroundtable.org)

    May 25, 2016: The Brands That Do The Most And Least Good For The World-Ranked By Consumers (Fastcoexist.com)

    December 9, 2015: Give Back Box Ships Your Unwanted Items to Goodwill for Free (Lifehacker)

    December 1, 2015: Goodwill’s Great Idea: Shop, Then Ship Your Clutter For Free (Forbes)

    December 1, 2015: Give Back at the Holidays: How to Ship Donations to Goodwill for Free (Parade)

    December 1, 2015: Goodwill Makes It Easy for Shoppers to Donate Goods by Mail-for Free (The Chronicle of Philanthropy)

    January 16, 2014: Goodwill Opens Charter Schools to Give Dropouts a Second Chance at Education (PBS News)

    September 30, 2013:  Cleaning Out Baby Stuff and Donating to Goodwill (Disney Baby)

    April 15, 2013:  Beyoncé Wants You to Miss a Meal, Support Job Creation (ABC News)

    March 31, 2013:  On the Job: How to Network if You Don’t Work in an Office (USA TODAY)

    March 28, 2013:  The Most Important Social Enterprise in 2013? (Forbes)

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